We offer you the option to send an SMS message if the original message fails to deliver or if the recipient doesn't have the required application installed.
Steps to Follow:
- Navigate to the Additional Parameters menu.
- Check the checkbox labeled "Forward as SMS for re-sending".
- A dropdown menu for selecting the sender name and composing the message text will appear.
Advantages:
This feature ensures that your message reaches the entire audience, regardless of whether they use Viber or lack an internet connection to receive messages through the app.
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