With the help of our service, a visitor to your site can communicate with the manager through messengers. This is convenient for the site visitor, as he is guaranteed to receive answers from the manager through a messenger convenient for him, even if he is not on the site. The manager without installing additional programs receives a single mechanism for communicating with users. The whole history of communication is available in the office.
To configure messengers you need:
- Create bots in the necessary messengers
- Copy access keys and connect bots in the office
- Add managers for messenger service
- The manager logs in to the administrative chatbot and handles client requests from Viber and Telegram channels